New updates are being added at the bottom of this story…
Original story (published on September 07, 2021) follows:
The Sims FreePlay is a life simulation game developed by Electronic Arts Mobile. Unlike its desktop counterpart, The Sims FreePlay is a free-to-play game that was released on iOS in 2011 and came to Android in February of 2012.
The game lets players create up to 34 characters and customize everything from clothes to their homes. Moreover, players can also visit other people’s towns and form relationships with their characters.
Unlike the PC version, The Sims FreePlay requires players to guide the characters they created and perform actions on their behalf. Eight years after its initial release on iOS, the game added the much-requested autosave function.
Since EA frequently dishes out content for the game, it is natural for players to encounter some bugs and issues within the game.
Having said that, an issue has emerged where, according to user reports, many players of The Sims FreePlay are unable to download updates.
Those affected are greeted with ‘An error occurred while downloading assets’ error whenever they try to download the update.
Heck, they are even unable to download The Sims FreePlay update even when connected to Wi-Fi. What initially seemed to be a connection issue turned out to be a server issue on the developer’s end.
Fortunately, EA quickly acknowledged the matter and said it is working on fixing the bug but there is no ETA on when the game will be playable again.
In the meantime, EA is advising players not to update the game and if they have already done so, wait till the developers come up with a hotfix.
We will update this space once EA fixes the issue so make sure you keep checking this article for further updates.
Update 01 (September 08)
10:46 am (IST): New reports now have it that this issue has since been addressed. We shall continue to keep an eye on user feedback to ascertain that indeed this has been fixed.
Update 02 (February 10)
06:06 pm (IST): Many players are now reporting (1, 2, 3, 4, 5, 6, 7) issues with The Sims where the game is not working or crashing for them.
Here are some reports for reference:
Fortunately, the support team has acknowledged the issue and said that they are working on a fix that should arrive as soon as possible.
Update 3 (February 11)
06:50 pm (IST): The Sims support said that they are working on a fix and compensation for players. However, they did not share any ETA for the same.
Featured image source: Electronic Arts
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