The Division 2 is an action game developed by Ubisoft. It is part of the successful universe of novels written by Tom Clancy’s.
The Division 2 is a large-scale game that offers both a full open-world campaign mode and a multiplayer aspect.
If you are interested in trying out The Division 2, you can play it for free for 8 hours by downloading the trial from platforms such as the Epic Games Store. If you decide to buy the game, you will keep your progress.
That said, recently The Division 2 players experienced an issue where their agents lost progression levels. In response to this, Ubisoft is sending compensation caches to players emails.
However, many players who experienced agent level loss are not receiving the correct amount of caches, and many are not receiving any at all (1, 2, 3, 4, 5, 6, 7, 8, 9, 10).
The Division 2 missing compensation caches for lost levels
After the agents of many The Division 2 players lost levels, it was not possible to recover them for Ubisoft. Therefore, the company came up with a compensation plan that includes high-value caches:
However, according to multiple reports (1, 2, 3, 4, 5), many players are not receiving the compensation:
Some players got a fraction of their corresponding caches
In some cases, players are receiving only part of their compensation for losing levels in their agents.
Ubisoft team is already investigating
The Ubisoft team is already aware of the issue and is investigating. However, there are no details on an ETA for the fix yet.
We will update this story as events unfold.
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