The Expedited Avaya Migration (Mid-sized) focuses on migrating businesses with 150-300 agents in 6-8 weeks, while the Expedited Avaya Migration (Enterprise) focuses on migrating businesses with 300 or more agents in 8-12 weeks or sooner if required. The migration will fully support replacement of AVAYA Contact Center Solutions and allow future expansion into digital channels.
Both programs allow continuous innovation in the future. Key areas are Personalization and Automation using AWS-powered Artificial Intelligence and Machine Learning (AI/ML), which will leverage all digital channels as well as voice. Key solutions such as Advanced Analytics and pre-built integrations allow businesses to maintain and improve current operations while mitigating operational risk.
About Symbee
For more information about Symbee and the AVAYA Offerings, go to https://www.symbee.co/avaya
For the original news story, please visit: https://prdistribution.com/news/symbee-launches-two-new-expedited-avaya-migration-offerings-to-allow-companies-to-mitigate-the-risks-associated-with-recent-events/9285927
CONTACT: Media Contacts: Full Name: Robert Killory Company: Symbee Phone Number: +1-904-881-3995 Website: https://www.symbee.co
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