New updates are being added at the bottom of this story…….
Original story (published on October 21, 2022) follows:
Starbucks recently announced a week-long event where users can participate in Arcade games and earn rewards to access special discounts.
However, a slew of reports popped up soon after revealing the broken functionality of the event.
Starbucks Star Arcade not working
Many (1,2,3,4,5,6,7,8) have been reporting an issue where the Starbucks Star Days Arcade is not working or freezing constantly for them.
Apparently, it is either crashing or not loading any of the arcade games due to a UI glitch.
Those affected have tried restarting the Starbucks app and their phones but to no avail. Even reloading the webpage doesn’t seem to fix the issue.
Unable to claim rewards
Apart from the crashing issue, some are also unable to participate in the Arcade games and earn special rewards.
After winning the games, you are supposed to get an email that helps you claim rewards but they either aren’t receiving the email, or the reward link doesn’t work at all.
This has left many disappointed as they are unable to acquire the prizes even after winning the game.
Potential workaround
We have come across a workaround that can help fix the issue temporarily. It includes clicking on the link received via email repeatedly.
The above-mentioned workaround can possibly help those struggling with claiming rewards. Unfortunately, Starbucks hasn’t officially commented on either of the issues yet.
We’ll keep tabs on further developments and update this article to reflect noteworthy information so stay tuned.
Update 1 (October 24, 2022)
10:39 am (IST): Starbucks support has acknowledged the issue with Star Days Arcade and said that they are currently looking into it.
Featured image source: Starbucks Star Days Arcade
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